Virtual Roll CallLaunch app / Sign in
Agency onboarding

Get your agency set up

For agencies that have agreed to a pilot or subscription. Fill in the intake below and we’ll open an onboarding ticket and start the setup checklist. Not ready yet? Request a demo or pick a time on Calendly.

Setup checklist

  1. Intake: agency, contacts, shifts and zones (this form)
  2. Onboarding ticket opened at our help desk, one ticket per agency
  3. Agency workspace created in the app, with your admins invited
  4. Sign-in: Microsoft Entra ID single sign-on or email accounts, with MFA
  5. Roster, shifts, squads and zones loaded
  6. CAD connector (optional): file import, signed webhook, NENA EIDO or Mark43
  7. Training: sergeant and officer walkthrough
  8. Go-live with a first live roll call, plus pilot metrics review

1. Agency intake

As it should appear in the app.
2-letter code.
Your 9-character ORI, if you want it on reports. Optional.
Headquarters or main station.
Used for shift times and reports.
Our day-to-day contact for setup.
We’ll open the onboarding ticket under this address.

2. Command & users

Name and email.
Name and email of the person who will manage users and settings in the app.
Columns: name, rank, badge, email, role (admin / sergeant / officer), shift. Download the template. Max 3 MB.
One per line: name, start-end. Example: Alpha, 06:00-14:00
Typical briefing length.
One per line: sergeant, squad name, shift.
Unit and vehicle, one per line or comma separated.
What officers confirm at roll call. One per line.

3. Integrations & go-live

KML, KMZ, GeoJSON or zipped shapefile. Max 3 MB. Or give an ArcGIS URL.
Public or shared feature layer URL for zones/beats.
Microsoft uses your Entra ID (Microsoft 365) accounts.
Recommended before any real data goes in.
Locks the screen after inactivity.
Agency network ranges (CIDR) allowed to sign in. Leave blank to allow all.
How long roll call records are kept.
Optional. e.g. Versaterm, Mark43, Tyler, none.
Name and email of your CAD admin.
Do you use plate readers?
Sergeant and officer walkthrough.
Which squad goes live first.
Name and email for invoices.
Please don’t include criminal justice information. You can submit again later to add details; they go to the same ticket.